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Hold down the CTRL key and then click on Microsoft Outlook to see the contextual menu and select “Show Package Contents”.Open your Applications folder and find Microsoft Outlook.

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Here’s how to create a new identity in Office 2016 using El Capitan, Sierra and High Sierra: Note that if you use Microsoft Exchange, creating a new profile will delete any data that has not yet been synchronized with Exchange including contacts so it’s advisable to backup any local data in Outlook on your Mac.

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The way round this is to create a new Profile in Office 2016 for Mac instead (previously called an “Identity” in Office 2011). Office 2016 for Mac will only prompt you to rebuild the database if it encounters a problem but this doesn’t always work anyway and you risk losing all of your mail if it doesn’t repair properly: However, Microsoft has removed this feature in Office 2016 for Mac claiming Office database rebuilds are now done automatically on Mac. In Office 2011, a common way to fix this was to rebuild the Office 2011 database (also known as creating a new identity).

Kaspersky Internet Security for Mac and Kaspersky Total Security for Mac in particular can sometimes conflict with apps and for those on enterprise networks, we also recommend uninstalling Kaspersky Network Agent and Kaspersky Endpoint Security if you’re running them and then try opening Office 2016 on Mac again.

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Before trying any of these fixes, we also recommend uninstalling any anti-virus software you may be using on your Mac. The other important thing to note is that Office 2016 for Mac only works with OS X 10.10 Yosemite or higher – it does not work with OS X 10.9 Mavericks or lower so make sure you are definitely running OS X 10.10 Yosemite, OS X 10.11 El Capitan, macOS Sierra 10.12 or macOS 10.13 High Sierra before proceeding. This article starts with Outlook fixes and then moves on to Word so scroll down if it’s just Word 2016 you’re having problems with. We’ve attempted to address all of the most common Office 2016 for Mac crashes here but if we’ve missed anything, let us know in the comments and we’ll try to help. If you’re having problems with Office 2011 crashing in El Capitan, we also show you how to fix Office El Capitan problems in the 2011 version. Likewise, Apple has also issued updates for El Capitan users which you can get by opening the Mac App Store and clicking on the Updates button at the top of the screen.

Microsoft has already issued fixes for some of these via Microsoft AutoUpdate for Mac so we recommend you run that first by opening any Microsoft Office program, going to the Help Menu at the top of the screen and selecting “Check for Updates”. Most of the problems Mac Office users have regard various types of Outlook and Word crashes on Mac especially Outlook 2016 crashing on startup or hanging. One thing you can guarantee with Microsoft software on Apple products is that there will always be glitches and problems, particularly when it comes to a huge office suite like Office. OneDrive For Business Document Cache Error

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Outlook 2016 Won’t Import Rules From Windows Outlook Hangs Or Crashes Importing PST Files With this in mind, here’s a list of 13 ways to fix Office 2016 for Mac when it keeps crashing. If you’re desperate to open your Outlook mails but can’t because Outlook keeps crashing, you may also find our guide on ways to open Outlook emails on Mac without using Outlook useful too.

Best Database Software Alternatives To MS Access For Mac.

Top MS Project Replacements For Mac Users.

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If you need a quick fix or are in a hurry, remember that if you’ve got an Office 365 for Mac subscription, you can use the online version of Office 2016 until you’ve managed to fix the desktop version of Office 2016 on your Mac.Īlternatively, you can also install Windows on your Mac using Parallels to use the Windows version of Microsoft Office which is more stable than the Mac version.

If you’re having problems with Office 2016 for Mac especially Outlook 2016 crashes, Word 2016 crashing or Office 2016 crashing in Sierra, High Sierra or Mojave here’s a comprehensive list of solutions to repair Office 2016 on Mac. We strongly recommend upgrading to Office 2019 as it fixes many of the problems users commonly experience in Office 2016. Important Update: Microsoft Office 2019 for Mac has now been released.